Start with what you can see
A leak enquiry is easier to triage when you note the location, whether water is still flowing and any visible impact on cupboards, walls, ceilings or outdoor areas.
The provider can explain what to do next and whether the job is suitable. Do not rely on this website for emergency instructions or a remote diagnosis.
Useful details to include
Keep the first request short and factual. These prompts can help organise the handover:
- Where the water appears
- Whether the leak is active or intermittent
- What has already been turned off or isolated
Provider boundary: this website is a general information and enquiry starting point. It does not diagnose faults, promise an online quote or replace direct provider checks.