Record where the water appears and whether it is active, intermittent or only visible after using a fixture. Note any impact on cupboards, walls, ceilings or outdoor areas.
Keep the first request useful
If safe and appropriate, mention what has already been isolated or turned off. Do not use the website form for urgent safety instructions or a remote diagnosis.
Confirm the details before work
A plumbing provider confirms the next step, access, scope and pricing directly.
General information only: this guide does not diagnose a fault or replace advice from a suitable plumbing provider.