Describe whether there is no hot water, an inconsistent temperature, visible water or a sound that has changed. Say which fixtures and people are affected.
Keep the first request useful
Keep the online request general and avoid attempting repairs that may create a safety risk. A provider can explain what information or access is needed.
Confirm the details before work
Availability, system checks, pricing and any repair decision are confirmed by the provider before work begins.
General information only: this guide does not diagnose a fault or replace advice from a suitable plumbing provider.